Center for Expert Performance: About

Vincent C. Racioppo, Ph.D.

Vince Racioppo brings a wealth of experience from business and academia. He earned his Ph.D. in Education and Computer Science in 1981 from the University of Iowa. His pioneering work produced innovative human and resource planning models, numerous valuable education programs, and a published guide for establishing Management Information Systems. In recent years, Dr. Racioppo has had extensive study in Neuro-Linguistic Programming (NLP) and is a Certified Practitioner and Modeler of NLP.

During a decade with the IBM Corporation, Vince acted as an external consultant, project manager, and sales representative and supervisor. As Executive Vice President of the Business Performance Institute, Vince conducted successful training, speaking and consulting activities nationwide.

He has provided innovative training, coaching and consulting for organizations such as Bank of America, Jones Lang LaSalle, Mercury Marine, Motorola, Manpower, EHS Healthcare (now Advocate Healthcare), Sanford Pen, Ameritech, Moore (Formerly Moore Business Forms), Mercury Marine and Discover Card.

Now as President of the Center for Expert Performance, Inc., he has produced numerous models of expert performance, has published articles, and is working on a book titled Expert Performance Leadership.

Tom Mastandrea

Tom held senior positions in organization development and human resources management at General Electric, International Paper, Household International and Bankers Trust Company. He also started and managed the Human Resources Department for Covia, the information systems subsidiary of United Airlines.

Tom was trained in Organization Development by leaders in the field at National Training Labs, where he completed the Program for Specialists in Organization Development. More recently, he has done advanced work with the A. K. Rice Institute in the field of group dynamics, and with Sue Miller Hurst in Dialogues. Tom holds a Masters Degree in Industrial Relations (1991) from Loyola of Chicago with a concentration in Organization Behavior, and a Master of Arts from St. John's University.

Suzanne Gaspar

Suzanne is the chief architect behind the development of Expert Performance Automated systems. She has considerable experience in the design of training and development programs and performed such duties for Quaker Oats and Morgan Stanley/Dean Witter. Other companies for who she has offered services are Exxon Pipeline Company, Ministry of Health in Canada, Electricity Supply Board of Ireland, Rolls Royce, SBC Illinois, and Shell Oil.

Prior to her work to this she was both Director of Practice Development and Quality Assurance and Director of National Accounts for Advanced Systems, Inc. (Naperville, Illinois). She holds a BS Degree from Loyola University.

Mike Caldwell

Mike has been the chief designer for Expert Performance Automated systems which is a unique and powerful tool for managing all aspects of the Expert Performance and provides tracking for training and development. Companies that have used this system, called TAPTM include the Exxon Pipeline Company, Ministry of Health in Canada, Electricity Supply Board of Ireland, Rolls Royce, SBC Illinois, and Shell Oil.



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