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Center for Expert Performance Blog

  1. A Personal Lesson: There are no words in German for Win-Win Solution

    June 6, 2011

    Sometimes in my daily living someone says something that turns my head around, changes my beliefs and rewrites my map of the world. A couple weeks ago, I had the pleasure to work with a culturally diverse group of US and German employees from a large multinational European based company. We were reviewing the results
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  2. The Power of “I Will”

    May 16, 2011

    The other day, I was talking to a client who is the sales vice president for several companies which live under the umbrella of a larger company. One of the companies had significant quality and delivery challenges which were serious enough to cause the company’s sales to tumble by 1/3 during the recent seemingly endless
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  3. How to Be a Perfect Micromanager

    April 28, 2011

    Micromanagement has its pluses. Just think, you’re assured that your direct reports produce results (you hope) exactly like you want them to. And if you’re the nervous type, your anxiety level lowers each time you give more instructions. Unfortunately, there are a few minuses. “Unappreciative” employees complain that they’re not trusted or valued enough to
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  4. Are You Right or Not? How Do You Know?

    April 20, 2011

    When you take a particular stance in a meeting or with a colleague or subordinate, how do you know you are right? Aside from smiles or conversely the rolling of eyes and gagging, I mean how do you really know. Actually, a group of psychologists, which is called a gaggle I think, figured out that
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