Center for Expert Performance Blog

  1. Practice a new mindset, grow your profits by $1 Million dollars

    February 8, 2022

       Our research tells us that top talented employees divert on average 30% to as much as 50% of their time just to correct problems others should have fixed. These high performers compensate daily for others’ inadequacy and the organization’s development failures. As a result, the work of your top talent gets assigned to
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  2. Seven Insider Secrets to Explosive Profit Growth in 2020

    January 23, 2020

    During a lunch meeting the other day, a colleague asked me, “Could you help me elevate my organization to one that is highly engaged, more profitable, and employee growth-focused.” I thought for a moment then said, “You’re going to both like and dislike the two answers I’m going to give you. Here’s the one you
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  3. A Painful Hiring Lesson

    January 24, 2018

    The start-up ABC Indexing Company (a fictitious name) was in search of a business development professional to lead sales growth for their new, advanced data indexing and analytics group. Realizing the importance of filling the position, and having worked in analytics early in her career, the CEO and Owner, Chris, took a special interest in
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  4. How to Be a Perfect Micromanager

    April 28, 2017

    Micromanagement has its pluses. Just think, you’re assured that your direct reports produce results (you hope) exactly like you want them to. And if you’re the nervous type, your anxiety level lowers each time you give more instructions. Unfortunately, there are a few minuses. “Unappreciative” employees complain that they’re not trusted or valued enough to
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  5. Are You Right or Not? How Do You Know?

    April 20, 2017

    When you take a particular stance in a meeting or with a colleague or subordinate, how do you know you are right? Aside from smiles or conversely the rolling of eyes and gagging, I mean how do you really know. Actually, a group of psychologists, which is called a gaggle I think, figured out that
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  6. A Personal Lesson: There are no words in German for Win-Win Solution

    June 6, 2016

    Sometimes in my daily living someone says something that turns my head around, changes my beliefs and rewrites my map of the world. A couple weeks ago, I had the pleasure to work with a culturally diverse group of US and German employees from a large multinational European based company. We were reviewing the results
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  7. The Power of “I Will” vs. “I Wish”

    May 16, 2016

    The other day, I was talking to a client who is the sales vice president for several companies which live under the umbrella of a larger company. One of the companies had significant quality and delivery challenges which were serious enough to cause the company’s sales to tumble by 1/3 during the 2009 recession. With
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