Center for Expert Performance Blog

  1. Practice a new mindset, grow your profits by $1 Million dollars

    February 8, 2022

       Our research tells us that top talented employees divert on average 30% to as much as 50% of their time just to correct problems others should have fixed. These high performers compensate daily for others’ inadequacy and the organization’s development failures. As a result, the work of your top talent gets assigned to
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  2. My Employee is Causing Me More Work Than He’s Worth; What should I do with my poor performing employee? Part 1

    October 29, 2020

                  As any leader knows, an underperforming employee can challenge other employees, disappoint your clients, and affect your bottom line. When other employees have to compensate for a poor performing co-worker, company morale slides and others question your leadership. So how do you identify and address an underachieving employee?  
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  3. Seven Insider Secrets to Explosive Profit Growth in 2020

    January 23, 2020

    During a lunch meeting the other day, a colleague asked me, “Could you help me elevate my organization to one that is highly engaged, more profitable, and employee growth-focused.” I thought for a moment then said, “You’re going to both like and dislike the two answers I’m going to give you. Here’s the one you
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  4. A Painful Hiring Lesson

    January 24, 2018

    The start-up ABC Indexing Company (a fictitious name) was in search of a business development professional to lead sales growth for their new, advanced data indexing and analytics group. Realizing the importance of filling the position, and having worked in analytics early in her career, the CEO and Owner, Chris, took a special interest in
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  5. The Impossible IS Possible

    October 24, 2017

    I sometimes wonder where the next project will come from or what I need to do to really get things rolling. In those moments, I can go to a dark place and the pity party really gets rolling. But I snap myself back when I think of those whose drive and bravery have overcome so
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  6. Put the Big Rocks in First

    July 17, 2017

    Bill is a middle manager whose consistent high performance has created a bright future. Bill loves to develop and grow his employees and make a difference, solve problems and move his company forward. When his boss retires, the top job will be Bill’s. BUT he’s not sure he wants it – too much travel, too
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  7. How to Be a Perfect Micromanager

    April 28, 2017

    Micromanagement has its pluses. Just think, you’re assured that your direct reports produce results (you hope) exactly like you want them to. And if you’re the nervous type, your anxiety level lowers each time you give more instructions. Unfortunately, there are a few minuses. “Unappreciative” employees complain that they’re not trusted or valued enough to
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  8. Are You Right or Not? How Do You Know?

    April 20, 2017

    When you take a particular stance in a meeting or with a colleague or subordinate, how do you know you are right? Aside from smiles or conversely the rolling of eyes and gagging, I mean how do you really know. Actually, a group of psychologists, which is called a gaggle I think, figured out that
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  9. Your Brain is Made of Plastic: Change in 21 Days

    March 8, 2017

    Brain Plasticity — what is it and why is it important? For years psychologists have told us that personalities can’t be changed but this is most likely not true. Our brains have an amazing ability to change and form new neural connections that can realign our thinking and ultimately alter who we are. Researchers have
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  10. Secrets of Expert Sales People

    March 7, 2017

    I find top salespeople fascinating because of the exceptional ways they achieve. A large company gave me the opportunity to interview a group of high performing and average sales and what I found gave me several “ah-HA” moments. These high-performing sales reps had a broad understanding of their competitors and their competition’s products knowing how
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