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Center for Expert Performance Blog

  1. The Impossible IS Possible

    October 24, 2017

    I sometimes wonder where the next project will come from or what I need to do to really get things rolling. In those moments, I can go to a dark place and the pity party really gets rolling. But I snap myself back when I think of those whose drive and bravery have overcome so
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  2. Put the Big Rocks in First

    July 17, 2017

    Bill is a middle manager whose consistent high performance has created a bright future. Bill loves to develop and grow his employees and make a difference, solve problems and move his company forward. When his boss retires, the top job will be Bill’s. BUT he’s not sure he wants it – too much travel, too
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  3. How to Be a Perfect Micromanager

    April 28, 2017

    Micromanagement has its pluses. Just think, you’re assured that your direct reports produce results (you hope) exactly like you want them to. And if you’re the nervous type, your anxiety level lowers each time you give more instructions. Unfortunately, there are a few minuses. “Unappreciative” employees complain that they’re not trusted or valued enough to
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  4. Are You Right or Not? How Do You Know?

    April 20, 2017

    When you take a particular stance in a meeting or with a colleague or subordinate, how do you know you are right? Aside from smiles or conversely the rolling of eyes and gagging, I mean how do you really know. Actually, a group of psychologists, which is called a gaggle I think, figured out that
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  5. Your Brain is Made of Plastic: Change in 21 Days

    March 8, 2017

    Brain Plasticity — what is it and why is it important? For years psychologists have told us that personalities can’t be changed but this is most likely not true. Our brains have an amazing ability to change and form new neural connections that can realign our thinking and ultimately alter who we are. Researchers have
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  6. Secrets of Expert Sales People

    March 7, 2017

    I find top salespeople fascinating because of the exceptional ways they achieve. A large company gave me the opportunity to interview a group of high performing and average sales and what I found gave me several “ah-HA” moments. These high-performing sales reps had a broad understanding of their competitors and their competition’s products knowing how
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  7. Having a tough day?

    February 25, 2017

    In the world of coaching, there is a belief that what you pay attention to grows. Since my own coaching journey began, (I have been coached as well as coach executives and managers) encounters and meetings such as the one I am about to describe happen frequently. Possibilities open and what is needed occurs bringing
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  8. Change Your Mindset and Become an Expert Performer

    February 11, 2017

    While I was in graduate school, I studied voice with a master voice teacher named John VanCura. He helped his students to perform in extraordinary ways by turning seemingly ordinary voices into budding opera singers. John told me that I could have a career in opera singing, a thought which thrilled and scared me. Even
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  9. A Personal Lesson: There are no words in German for Win-Win Solution

    June 6, 2016

    Sometimes in my daily living someone says something that turns my head around, changes my beliefs and rewrites my map of the world. A couple weeks ago, I had the pleasure to work with a culturally diverse group of US and German employees from a large multinational European based company. We were reviewing the results
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  10. The Power of “I Will” vs. “I Wish”

    May 16, 2016

    The other day, I was talking to a client who is the sales vice president for several companies which live under the umbrella of a larger company. One of the companies had significant quality and delivery challenges which were serious enough to cause the company’s sales to tumble by 1/3 during the 2009 recession. With
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